Returns Policy

Damaged/Wrongly Supplied Products

Please inform us within 24 hours from the date of the goods received, if any items are incorrectly supplied or damaged. We will then arrange collection if appropriate and either provide a refund to the same payment card as used to place the order or send replacement correct items as soon as we receive the goods.

Right To Cancel

Your right to cancel starts at the time of placing the order, as all of our products are food and therefore perishable, your right to cancel ceases at the point of dispatch.

Guarantee of Quality.

If you are not completely satisfied with any products you receive from Aulds, please tell us and we will credit your account with the value of the products.